The pitfalls of SAP® licensing

Transparency in SAP® landscapes as the basis for successful risk prevention and successful negotiations regarding indirect usage

In the last 24 months, SAP has targeted its customers regarding direct and indirect use. The differences between direct and indirect use are briefly described below.
In the sense of SAP, direct usage occurs when a defined user connects SAP software to SAP software.
For example, an SAP customer links a standard module such as Materials Management to Self-Service Procurement. This means that an employee orders an office item in Materials Management. This data is then transferred to the Self-Service Procurement System. In that way, the purchasing department can create a purchase order to the supplier. For this purpose, the employee requires an SAP Employee User License and the purchaser must have at least one Limited Professional User or a user with similar rights. If these conditions are met, no subsequent licensing is due.

In the understanding of SAP, indirect usage is happening when a defined user connects SAP software with non-SAP software or vice versa. If data is exchanged from SAP to Non-SAP or vice versa, there is an indirect usage.
For example, the above-mentioned employee orders again material using the SAP Materials Management. This data is now transferred to a non-SAP system, since the company’s requirements are not covered by SAP functions. The non-SAP is easy to use, offers a high-performance and fault-tolerant search function with suggestions by the system and offers a self-service, with which users can design their own user interface. The employee of the purchasing department, who does not have an SAP user, now accesses the Materials Management from a non-SAP B2B so that the purchase order can be created.
In this particular case, this means in SAP’s understanding that the buyer needs either a Platform User License or SAP NetWeaver Foundation for Third Party Applications. SAP customers must purchase this either based on users or CPUs/cores. Mixing between the metrics is not allowed.
This is also necessary for test users who simulate load tests. An additional complicating factor is that peak loads are used for the license assessment.
That is, maximum numbers are valid and it is the task of the customer to identify, for example, the maximum number of CPUs/cores in a kind of self-report. For this reason, companies have to carry out these evaluations themselves – manually or tool-supported.
The scenarios described above apply to almost every SAP customer. The SAP landscape has grown massively over the decades of its use. The growth relates both to the number of SAP systems and to the number of interfaces between SAP-SAP and SAP-non-SAP systems.
This is precisely the problem of the SAP customer: there is no corresponding transparency in the SAP landscape. The SAP Solution Manager developed by SAP for the operation of an SAP landscape does not help here since it cannot provide the relevant information.  The collection of the relevant data based on manual activities cannot be presented in terms of time or money. Furthermore, the SAP landscape is subject to constant change. These changes are always to be tracked and documented under economic aspects.

To create such transparency in terms of time and economic aspects, CTI has developed the so-called CTI Landscape Analyzer for SAP Solutions (LA4SAP) and certified it through SAP.

The Landscape Analyzer makes it possible to generate a uniform view of all business-relevant information objects within a highly complex SAP landscape in a very short time. Completely compatible with SAP technology and using SAP standard functionality are derived from data information.
Using the collected data and importing it into an EAM software results in the desired result. The SAP customer can now display and evaluate his evaluations about the use and use of the SAP modules and the interfaces to SAP and non-SAP systems. Furthermore, he can at any time repeat the analysis of his SAP System and Transfer it into the EAM software so that he can understand the changes in his SAP landscape at any time .

This information helps customers analyze the surveys evaluated by SAP. In addition, this is the basis for more knowledge about your own SAP landscape.
In summary, this is a perfect foundation to enter contract negotiations with SAP.

For further Information, please contact the author at guido.w.stass@cti-consulting.